Return and Refund Policy

Business Name: Global Value Investment Corp.
Business Address: 1433 N Water Street, Suite 400, Milwaukee, WI 53202, United States
Customer Service Email: [email protected]
Website: behza7-7h.myshopify.com

At Global Value Investment Corp., we believe that everyday personal care essentials should be convenient, dependable, and easy to purchase. Whether you are stocking up on cotton swabs for daily grooming, disposable face towels for your skincare routine, or dental floss picks for maintaining oral hygiene, we want you to feel confident when shopping with us.

We understand that customer satisfaction does not end when an order is delivered. Our Return and Refund Policy explains how to request a return, which products may qualify, how refunds are reviewed, and what to do if an order arrives damaged, incomplete, or different from what you purchased.

Please take a moment to review the following terms before submitting a return request.

1. Return Request Period

Customers may contact us to request a return within 30 days of receiving their order.

We encourage customers to inspect their purchases after delivery and notify us promptly if an item does not meet expectations or if an order-related problem is discovered.

To begin the process, please email [email protected] with your order number, the product name, and a brief explanation of the reason for your request.

Submitting a request within the specified period allows us to review the circumstances and determine whether the merchandise meets the applicable return requirements.

Please note that a return request does not automatically mean that a refund or exchange has been approved. Our team will review the information provided and explain the appropriate next steps.

2. General Return Eligibility

For standard change-of-mind returns, products should generally be unused, unopened where applicable, clean, complete, and maintained in their original condition.

Because our store specializes in personal care and hygiene-related supplies, product condition is particularly important. Items that have been opened, used, contaminated, or handled in a way that makes them unsuitable for resale may not qualify for a standard return, to the extent permitted by applicable law.

Customers should retain the original packaging, product components, and any included accessories whenever reasonably possible.

Before sending anything back, please obtain return instructions from us. Unauthorized or improperly addressed returns may experience processing delays.

These standard conditions do not limit any rights customers may have when merchandise is defective, incorrectly supplied, or otherwise covered by applicable consumer protection laws.

3. Product-Specific Return Conditions

Different personal care products require different handling considerations. To help maintain appropriate hygiene standards, the following conditions apply to ordinary change-of-mind returns:

Cotton Swabs: Cotton swabs should remain unused and in their original packaging. Opened containers, loose swabs, products exposed to moisture or dirt, and items showing signs of use may not qualify for a standard return.

Disposable Face Towels: Disposable face towels should remain unused, clean, dry, and properly packaged. Opened or partially used packs, towels exposed to water, skincare products, cosmetics, or other contaminants may be ineligible for change-of-mind returns.

Dental Floss Picks: Dental floss picks should remain unused and in their original sealed packaging where applicable. Opened packs, used picks, or products with missing quantities may not qualify for a standard return because of their direct-contact hygiene purpose.

These requirements are intended to protect product cleanliness and customer safety. They do not prevent customers from seeking an appropriate remedy for faulty or incorrectly supplied goods.

4. Damaged, Defective, or Incorrect Products

We aim to ensure that every order is prepared accurately and reaches customers in satisfactory condition. However, problems may occasionally occur during packaging, handling, or transportation.

If you receive damaged, defective, incomplete, or incorrect merchandise, please contact us as soon as reasonably possible after discovering the issue.

Your message should include:

• Your order number.

• The name of the affected product.

• A clear description of the problem.

• Photographs of the product and packaging, where available.

For example, you may contact us if cotton swab containers arrive crushed, disposable face towel packages are damaged, dental floss picks are missing from the order, or the merchandise received differs from the product purchased.

After reviewing the details, we will communicate the available resolution, which may include a replacement, refund, or another appropriate remedy in accordance with applicable law.

5. How to Request a Return

We recommend following the steps below to help make the return process organized and straightforward.

Step 1 – Contact Our Team

Send an email to [email protected] and state that you would like to request a return.

Step 2 – Provide Order Information

Include your order number, the relevant product name, and the reason for returning the merchandise.

Step 3 – Wait for Return Instructions

Our team will review your request and provide further instructions if the return is approved. Please do not send products to an address until you have received confirmation and the appropriate return details.

Step 4 – Prepare the Merchandise

Pack approved items carefully. Include the relevant product components and original packaging where reasonably possible.

Step 5 – Send the Approved Return

Use the return instructions provided by our team and retain any available shipping confirmation or tracking information.

Once the returned merchandise reaches us, it may be inspected before a refund or other resolution is finalized.

6. Return Shipping Costs

For standard change-of-mind returns, customers are generally responsible for the cost of sending merchandise back to us.

However, if an item is confirmed to be defective, damaged upon arrival, incorrectly supplied, or otherwise eligible for a remedy under applicable consumer protection laws, return shipping expenses will be handled in accordance with the circumstances and relevant legal requirements.

We encourage customers to contact us before arranging return transportation. This helps avoid unnecessary costs and ensures that the parcel is sent using the correct return instructions.

Original shipping charges, where applicable, may not be refundable for ordinary change-of-mind returns unless required by law or otherwise agreed by us.

7. Refund Processing and Payment Method

Once an approved return has been received and the relevant inspection or assessment has been completed, we will determine the applicable refund amount.

Approved refunds are generally initiated within 5–10 business days after the returned merchandise has been received and reviewed.

Refunds are normally issued to the original payment method used for the purchase. Depending on the payment provider, card issuer, or financial institution, additional processing time may be required before the funds appear in the customer's account.

Please note that the time required for a refund to become visible may differ from the date on which we initiate the transaction.

If you believe an approved refund has not appeared after a reasonable processing period, please contact us with your order details so that we can assist with checking its status.

8. Exchanges and Replacement Requests

If you receive an item that is defective, damaged, or incorrect, you may contact us to discuss a replacement or another suitable resolution.

Exchange and replacement requests are subject to product availability and the circumstances of the original purchase.

For hygiene-related products, any replacement assessment will take into account whether the merchandise is unused, sealed where applicable, and suitable for safe handling.

If the requested product is unavailable, we may discuss an alternative solution, including a refund where appropriate.

Please do not discard damaged packaging or affected merchandise before contacting us, as photographs or other supporting information may be useful during the review process.

9. Order Cancellations and Refund Exceptions

If you wish to cancel an order, please contact us as soon as possible after completing your purchase. We will make reasonable efforts to assist with cancellation requests submitted before the order has entered the dispatch process.

Once an order has been processed, packed, or handed over for shipment, cancellation may no longer be possible. In such circumstances, the standard return procedure may apply after delivery, subject to the applicable eligibility requirements.

For standard change-of-mind returns, the following circumstances may affect eligibility:

• Products that have been used or partially consumed.

• Opened hygiene-sensitive packaging.

• Cotton swabs exposed to dirt, moisture, or contamination.

• Disposable face towels that have been opened or used.

• Dental floss picks that have been removed from their original packaging or used.

• Products returned with missing components or significant damage caused after delivery.

These limitations apply only to the extent permitted by applicable law. They do not exclude remedies for products that fail to meet legally required consumer guarantees.

10. Customer Support and Consumer Rights

We value clear communication and aim to handle return and refund inquiries in a fair, consistent, and considerate manner.

If you have questions about eligibility, return instructions, refund progress, defective merchandise, or an existing request, please contact us using the details below.

Business Name: Global Value Investment Corp.
Business Address: 1433 N Water Street, Suite 400, Milwaukee, WI 53202, United States
Email: [email protected]
Website: behza7-7h.myshopify.com

When contacting us, please include your order number and a concise explanation of your concern so that we can identify the relevant transaction and provide more effective assistance.

At Global Value Investment Corp., we appreciate the trust customers place in our store when choosing everyday personal care essentials. From simple cotton swabs to convenient disposable face towels and practical dental floss picks, we want every purchase to be supported by transparent policies and responsible customer service.

Thank you for shopping with us. We appreciate your business and the opportunity to make your shopping experience as straightforward and reassuring as possible.

Last Updated: November 6, 2026