Shipping policy
Shipping Policy
Business Name: Global Value Investment Corp.
Business Address: 1433 N Water Street, Suite 400, Milwaukee, WI 53202, United States
Customer Service Email: [email protected]
Website: behza7-7h.myshopify.com
At Global Value Investment Corp., we believe that convenient shopping should be matched by a straightforward and dependable delivery experience. Whether you are replenishing cotton swabs for your daily grooming routine, ordering disposable face towels for skincare, or choosing dental floss picks for everyday oral hygiene, we want your selected products to reach you with as little hassle as possible.
This Shipping Policy explains how we calculate delivery charges, prepare orders, handle shipment updates, and assist customers when unexpected delivery issues arise. We encourage you to review the information below before completing your purchase.
1. Shipping Fees and Free Shipping Eligibility
We aim to keep shipping costs easy to understand. Our current shipping fee structure is based on the merchandise subtotal of your order:
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Free Shipping: Orders with a merchandise subtotal of US$10.00 or more qualify for free shipping.
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Standard Shipping Fee: Orders with a merchandise subtotal of less than US$10.00 are subject to a US$5.99 shipping fee.
The applicable shipping charge will be displayed during checkout before payment is finalized. Customers can review their selected products, merchandise subtotal, and shipping cost before confirming an order.
The free shipping threshold applies to the merchandise subtotal, not the total amount after shipping charges or other applicable fees. Unless a specific promotion states otherwise, the shipping arrangements described above apply to standard purchases.
2. Estimated Delivery Timeframe
Our estimated delivery timeframe is 5–8 days.
We understand that everyday personal care products are often purchased to meet immediate household needs. You may be restocking cotton swabs, preparing for your next skincare routine, or keeping dental floss picks available for daily oral care. We therefore aim to provide a clear delivery estimate so you can plan accordingly.
Please understand that the stated timeframe is an estimate rather than a guaranteed delivery date. Actual arrival times may vary depending on the destination, transportation arrangements, carrier processing, public holidays, weather conditions, customs procedures where applicable, and other unexpected circumstances.
If delivery takes longer than expected, we encourage you to contact us so that we can review the available shipment information.
3. Order Processing and Preparation
After an order is successfully submitted, the purchase information is reviewed and the selected products are prepared for dispatch.
Order preparation may involve checking product names and quantities, organizing merchandise, reviewing order details, and arranging suitable packaging. We aim to handle each purchase carefully so that the correct items are prepared for shipment.
Because our merchandise includes personal care and hygiene-related supplies, packaging deserves particular attention. Cotton swabs and disposable face towels should be protected against unnecessary dirt and moisture, while dental floss picks should be packaged to help maintain the condition of their original containers or packaging.
Please note that order preparation and transportation are separate stages. The overall time between checkout and delivery may include both processes.
4. Shipping Address and Delivery Details
Successful delivery begins with accurate customer information. Please review your shipping details carefully before placing an order.
Make sure that the following information is correct:
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Recipient's full name.
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Street address and building number.
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Apartment, unit, or suite number, if applicable.
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City, state, and postal code.
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Any additional delivery instructions requested during checkout.
If you notice an error after placing your order, please email us promptly at [email protected].
We will make reasonable efforts to assist with address corrections before dispatch. However, once a parcel has been transferred to a shipping provider, changes may no longer be possible or may depend on the carrier's available services.
Customers are encouraged to provide a complete and accessible delivery address to help reduce unsuccessful delivery attempts.
5. Shipment Tracking and Delivery Notifications
Where tracking services are available, shipment information may be provided through an order notification or another applicable delivery communication.
Tracking information can help customers follow the progress of a parcel as it moves through transportation facilities and toward its destination. Updates may include shipment acceptance, transit progress, arrival at a sorting location, or delivery status.
Please be aware that tracking records may not refresh continuously. Some shipping providers only update their systems when a parcel reaches a particular processing point. A temporary lack of updates does not necessarily mean that a shipment has been lost or stopped moving.
If you have difficulty accessing tracking information or notice an unusual delay, please contact us with your order number so that we can assist with reviewing the available details.
6. Packaging and Product Protection
We understand that customers expect personal care products to arrive in a condition suitable for their intended use. Our aim is to prepare orders with reasonable care and use packaging appropriate for the merchandise being shipped.
Cotton swabs should remain clean and protected from unnecessary contamination. Disposable face towels should be kept in suitable packaging to help protect them from moisture, dirt, and external handling. Dental floss picks should remain organized and protected against avoidable damage during transportation.
Although appropriate packaging can reduce common shipping risks, parcels may occasionally experience movement, pressure, or handling conditions during transit.
When your delivery arrives, we recommend checking the parcel and its contents. If you notice damaged packaging, missing products, or merchandise that appears different from your order, please contact us and provide photographs where possible.
7. Delivery Delays and Circumstances Beyond Our Control
We work toward providing a smooth delivery experience, but transportation networks can sometimes be affected by conditions outside our direct control.
Unexpected delays may result from:
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Severe weather or natural events.
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Public holidays and periods of increased shipping demand.
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Carrier processing backlogs or transportation interruptions.
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Customs inspections or clearance procedures, where applicable.
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Incorrect or incomplete shipping information.
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Restricted access to certain delivery locations.
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Unexpected logistical or operational disruptions.
If your parcel has not arrived within the estimated 5–8 day timeframe, please contact us with your order details. We will make reasonable efforts to review the available information and provide assistance.
We appreciate your patience when circumstances beyond our reasonable control affect the original delivery estimate.
8. Missing, Damaged, or Incorrect Deliveries
We want every customer to receive the merchandise ordered through our website. If your parcel appears to be missing, arrives damaged, or contains incorrect or incomplete products, please notify us.
If tracking shows that a parcel has been delivered but you cannot locate it, consider checking your mailbox, reception area, parcel collection point, household delivery area, or with anyone who may have accepted the parcel on your behalf.
If the parcel remains missing, contact us with your order number and any available tracking information.
For damaged or incorrect deliveries, please provide a description of the issue and photographs where possible. Examples include crushed cotton swab containers, damaged disposable face towel packaging, missing dental floss picks, or products that do not correspond with the original order.
We will review the circumstances and determine an appropriate resolution in accordance with our store policies and applicable consumer protection laws.
9. Order Changes, Cancellations, and Delivery Restrictions
If you need to change or cancel an order, please contact us as soon as possible after checkout. We will make reasonable efforts to accommodate requests received before the order enters the dispatch process.
Once an order has been prepared for shipment or handed over to a shipping provider, changes and cancellations may no longer be available.
Some destinations may also be subject to transportation restrictions, carrier limitations, or customs requirements. If a parcel cannot be delivered because of destination restrictions or incomplete address information, we will review the circumstances and communicate with the customer about the available next steps.
Please ensure that someone can receive the parcel at the supplied address where necessary and that any delivery instructions are accurate.
10. Shipping Support and Customer Assistance
We believe that useful customer support is an important part of the delivery process. If you have questions about shipping charges, free shipping eligibility, estimated arrival times, tracking updates, address corrections, or delivery problems, you are welcome to contact us.
To help us investigate your inquiry efficiently, please include your order number, the name associated with the purchase, and a brief description of your concern. Tracking details and photographs may also be helpful when relevant.
Business Name: Global Value Investment Corp.
Business Address: 1433 N Water Street, Suite 400, Milwaukee, WI 53202, United States
Email: [email protected]
Website: behza7-7h.myshopify.com
We appreciate every customer who chooses Global Value Investment Corp. for everyday personal care essentials. Whether you are preparing your skincare supplies, replenishing household cotton swabs, or keeping dental floss picks close at hand, we aim to make receiving your order a simple and reassuring experience.